Products can be reordered under the Ellipsis in the following places:
Selecting this option navigates to the Reorder Product form.
Service Method
Choose to Add Delivery Address, Select a Field for Delivery, or Pickup.
Delivery Address
Populate the Delivery Address, Contact Information, and Delivery Date. All fields here are required. If texts should not be sent to the phone number listed, check Do not text this number.
Select a Field for Delivery
Indicate the Field Name, Contact Information, and Delivery Date. The Field Name drop-down provides a list of Fields to choose the Field where the Product should be delivered.
If texts should not be sent to the phone number listed, check Do not text this number.
Pickup
Indicate the Pickup Address, Contact Information, and Pickup Date. If texts should not be sent to the phone number listed, check Do not text this number.
Note: The Pickup option requires additional setup by the retailer.
Products
In the Products section, enter the Quantity needing ordered. Choose + Additional Product Requests to open an optional text field regarding the Product Request. Any Products can be removed from the order by selecting the Trash Can.
Additional Information
Any additional Comments can optionally be entered in this section. Once all information is populated, choose Request Order.
The Requested Orders page displays and lists the item just requested along with any other submitted requests. Use the Filters and/or the Search bar to locate specific requests.
Select the Expand icon to view additional details regarding that request. The Ellipsis icon gives additional options.
Once the request has been approved or denied, a notification will be sent with a link to navigate to the Requested Orders page. The Status will be updated to Approved or Denied. If approved, the Approved Date will be populated. The Reason for Denial can be found by viewing the request's additional details.